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<p id="isPasted"><strong>If your TV remote isn&apos;t working, there could be a few different issues:</strong></p><p><span style="font-size: 14px;">1. <strong id="isPasted">Flashing Red Light</strong>: If the status light on your Samsung Remote is flashing red continuously, it could mean that your TV has become unpaired from the remote or that the remote batteries are dead. This unpairing can happen if a button was held down too long, causing the remote to reset to factory settings. Don&#x2019;t worry&#x2014;we have detailed instructions and a video to guide you through the solution.&#xA0;</span></p><p><span style="font-size: 14px;">2. <strong id="isPasted">Limited Range</strong>: If the remote only works from a few inches away, it likely needs to be unpaired and re-paired to function correctly in Bluetooth mode.&#xA0;</span></p><p><span style="font-size: 14px;">3. <strong id="isPasted">Incorrect Remote</strong>: If you&apos;re using a Deco TV Frame and not the remote that came with your Samsung Frame TV, this might be the issue. Check out<strong><span style="color: rgb(41, 105, 176);">&#xA0;<a href="https://help.decotvframes.com/en-US/need-to-use-a-samsung-frame-tv-with-a-universal-remote-deco-tv-frame-599364">This Article</a>&#xA0;</span></strong>for more information on using third-party universal remotes with Samsung Frame TVs.&#xA0;</span></p><h3 id="isPasted"><span style="font-size: 18px;"><strong>Pairing Samsung Frame TV Remote</strong></span></h3><h3 id="&#xFE0F;-if-you-have-one-of-our-deco-tv-frames-on-your-tv-un-latch-the-bottom-of-the-frame-and-hold-the-remote-near-where-the-sensor-is-on-the-tv-for-the-pairing-process-to-work-&#xFE0F;"><span style="font-size: 14px;">&#x26A0;&#xFE0F; If you have one of our Deco TV Frames on your TV un-latch the bottom of the frame and hold the remote near where the sensor is on the TV for the pairing process to work. &#x26A0;&#xFE0F;&#xA0;</span></h3><h3 id="pairing-the-remote-is-very-easy-but-we-strongly-suggest-doing-a-full-reset-of-the-remote-before-you-re-pair-it-to-the-tv-below-shows-how-to-reset-the-remote-before-you-re-pair-it"><span style="font-size: 14px;">Pairing the remote is very easy, but we strongly suggest doing a full reset of the remote before you re-pair it to the TV. Below shows how to reset the remote before you re-pair it.&#xA0;</span></h3><p><img src="https://attachments.gorgias.help/MNVgn6mlXdx1j8BO/hc/RdOkb7oaKk6VXGNr/2024080619-2e342306-f451-4f55-97c0-1639cdc1ca06-304f61e3-0264-4903-8fa5-78aa02c03799.png" width="676" id="isPasted" class="fr-fic fr-dii">&#xA0;</p><h3 id="after-resetting-the-remote-as-described-above-you-can-pair-it-with-your-tv-first-if-the-tv-is-in-art-mode-press-the-home-button-to-switch-to-tv-mode-then-press-and-hold-the-back-and-play-buttons-simultaneously-for-4-7-seconds-to-enter-bluetooth-pairing-mode-on-the-samsung-frame-tv"><span style="font-size: 14px;">After resetting the remote as described above, you can pair it with your TV. First, if the TV is in Art mode, press the &quot;Home&quot; button to switch to TV mode. Then, press and hold the Back and Play buttons simultaneously for 4-7 seconds to enter Bluetooth pairing mode on the Samsung Frame TV.</span></h3><p><span style="font-size: 14px;"><img src="https://attachments.gorgias.help/MNVgn6mlXdx1j8BO/hc/RdOkb7oaKk6VXGNr/2024080619-9373c9d6-9404-4137-bcd0-4c67949b6fb1-897d658e-cf45-4ce3-ad43-ab6d4678ec86.png" id="isPasted" class="fr-fic fr-dii"></span></p><p><br></p>&#xA0;The TV will then enter pairing mode.<p></p><p><img src="https://attachments.gorgias.help/MNVgn6mlXdx1j8BO/hc/RdOkb7oaKk6VXGNr/2024080619-6fa3b083-1695-4833-8d65-e1ef1cae936d-8375eb23-00ca-48bb-abc2-f57c801ff777.png" id="isPasted" class="fr-fic fr-dii"></p><p><span style="font-size: 14px;">For additional visuals, here is Samsung&apos;s video on how to pair the remote on a 2021 Samsung The Frame TV.</span></p><div data-responsive="true" data-service="youtube" style="position: relative; overflow: hidden; width: 100%; height: auto; padding: 0px; max-width: 560px; min-width: 256px; display: block; margin: auto;"><div><div style="position: relative; overflow: hidden; max-width: 100%; padding-bottom: 56.25%; margin: 0px;"><iframe allowfullscreen frameborder="0" height="315" src="https://www.youtube.com/embed/Puvpm0J2lPw" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;" title="YouTube video player" width="560"></iframe></div></div></div><p><br></p><p>&#xA0;<span style="font-size: 14px;">We also have our own video on switching the remote from IR to Bluetooth mode.</span></p><p><a href="https://help.framemytv.com/using-a-samsung-smart-remote-with-a-deco-tv-frame" rel="noopener"><img alt="Samsung Frame TV remote bluetooth mode" src="https://2302681.fs1.hubspotusercontent-na1.net/hubfs/2302681/image-png-Aug-04-2023-01-13-09-3185-PM.png" style="height: auto;" class="fr-fic fr-dii"></a></p><p><strong><span style="font-size: 18px;">YouTube Tutorials on Samsung The Frame</span></strong></p><p><a href="https://www.youtube.com/channel/UC8Q4LDanKIt9i8vsJxzEkhQ" rel="noopener"><img alt="YouTube deco tv frames Samsung The Frame" src="https://f.hubspotusercontent30.net/hubfs/2302681/youtube.jpg" style="width: 586px; height: auto;" width="586" class="fr-fic fr-dii"></a></p><p><span style="font-size: 14px;">We regularly publish new videos about Samsung The Frame TVs to answer many FAQs to help you get the most of your TV such as the one below. Be sure to <a href="https://www.youtube.com/channel/UC8Q4LDanKIt9i8vsJxzEkhQ" rel="noopener"><span style="color: rgb(41, 105, 176);">subscribe to our channel</span></a> to learn more.&#xA0;</span>&#xA0;</p><h3 id="premium-frame-options"><span style="font-size: 18px;"><strong>Premium Frame Options</strong></span></h3><p><span style="font-size: 14px;">Explore our <a href="https://decotvframes.com/collections/samsung-tv-frames" rel="noopener">30 Premium Frame styles</a> exclusively designed for Samsung Frame TVs. &#xA0;You can also follow us on Instagram <a href="https://www.instagram.com/decotvframes/" rel="noopener">@DecoTVFrames</a> for more great tips and tricks on how to get the most of your Samsung Frame TV.</span></p><p>&#xA0;</p><div><div style="position: relative; overflow: hidden; max-width: 100%; padding-bottom: 56.5%; margin: 0px;"><iframe allowfullscreen frameborder="0" height="113" src="https://www.youtube.com/embed/gaydvD-mRr4?feature=oembed" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;" width="200"></iframe></div></div><p></p><p>&#xA0;</p><p><a href="https://decotvframes.com/pages/samsung-frame-tv-gallery" rel="noopener"><img alt="Frames for Samsung The Frame" height="1204" src="https://f.hubspotusercontent30.net/hubfs/2302681/Deco_Collage.jpg" style="width: 688px; height: auto;" width="688" class="fr-fic fr-dii"></a><script async src="https://fast.wistia.com/embed/medias/kl1r0swtyp.jsonp">&nbsp;</script><script async src="https://fast.wistia.com/assets/external/E-v1.js"></script></p><div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><div class="wistia_embed wistia_async_kl1r0swtyp videoFoam=true" style="height:100%;position:relative;width:100%;"><div class="wistia_swatch" style="height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;"><br></div></div></div><br></div>

<h3>This could mean a mean few things:&nbsp;</h3>
<p>1)If you're seeing the status light on your Samsung Remote flashing red repeatedly, it could mean a couple of things. Either your TV has become unpaired from the remote, or your remote batteries are dead. This could have happened if you accidentally held a button down for too long, causing the remote to reset to factory defaults. Perhaps it happened because someone sat on it or a child was playing with it. Don't worry, we've got you covered with instructions and a video to help you out.</p>
<p>2) If the Remote is only working from a few inches away it either means you need to unpair and repair your remote.</p>
<p>Another scenario could be you're using one of our Deco TV Frames AND you are NOT using the remote that came with the Samsung Frame TV. Checkout <a href="https://help.framemytv.com/samsung-frame-tv-with-a-universal-remote" rel="noopener">This Article</a> for more on using third party universal remotes with Samsung Frame TVs.</p>
<p>&nbsp;&nbsp;</p>
<div class="hs-callout-type-tip" data-hs-callout-type="tip">
<p>Both of the above symptoms can easily be solved with the following video.&nbsp;</p>
<p>⚠️ If you have one of our Deco TV Frames on your TV... &nbsp;un-latch the bottom of the frame and hold the remote near where the sensor is on the TV for the pairing process to work. ⚠️&nbsp;</p>
</div>
<h3><br>Pairing the Remote is very easy... but we strongly suggest doing a full reset of the remote before you re-pair it to the TV.&nbsp;</h3>
<p>Here's how to reset the remote before you re-pair it.&nbsp;</p>
<p><img class="hs-image-align-none" style="width: 676px; height: auto;" src="https://2302681.fs1.hubspotusercontent-na1.net/hubfs/2302681/image-png-Oct-17-2022-04-53-10-21-PM.png" width="676"></p>
<h3>Pairing Samsung Frame TV Remote</h3>
<h4>How to pair the remote on a 2022 Samsung The Frame TV&nbsp;</h4>
<p>After resetting the remote as shown above, then pair remote to TV.&nbsp;</p>
<p><img class="hs-image-align-none" style="height: auto;" src="https://2302681.fs1.hubspotusercontent-na1.net/hubfs/2302681/image-png-Oct-17-2022-04-57-58-60-PM.png"></p>
<p><img class="hs-image-align-none" style="height: auto;" src="https://2302681.fs1.hubspotusercontent-na1.net/hubfs/2302681/image-png-Oct-17-2022-04-59-55-80-PM.png"></p>
<p>&nbsp;</p>
<div class="hs-embed-wrapper" style="position: relative; overflow: hidden; width: 100%; height: auto; padding: 0px; max-width: 540px; min-width: 256px; display: block; margin: auto;" data-service="fast.wistia" data-script-embed="true" data-responsive="true"><div class="hs-embed-content-wrapper"><script src="https://fast.wistia.com/embed/medias/kl1r0swtyp.jsonp" async="">&nbsp;</script><script src="https://fast.wistia.com/assets/external/E-v1.js" async=""></script><div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><div class="wistia_embed wistia_async_kl1r0swtyp videoFoam=true" style="height:100%;position:relative;width:100%"><div class="wistia_swatch" style="height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;"><img src="https://fast.wistia.com/embed/medias/kl1r0swtyp/swatch" style="filter:blur(5px);height:100%;object-fit:contain;width:100%;" alt="" aria-hidden="true" onload="this.parentNode.style.opacity=1;" class="hs-image-align-none"></div></div></div></div></div></div>
<h4>How to pair the remote on a 2021 Samsung The Frame TV&nbsp;</h4>
<div class="hs-embed-wrapper" style="position: relative; overflow: hidden; width: 100%; height: auto; padding: 0px; max-width: 560px; min-width: 256px; display: block; margin: auto;" data-service="youtube" data-responsive="true"><div class="hs-embed-content-wrapper"><div style="position: relative; overflow: hidden; max-width: 100%; padding-bottom: 56.25%; margin: 0px;"><iframe width="560" height="315" src="https://www.youtube.com/embed/Puvpm0J2lPw" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe></div></div></div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h4>Step 1 - Entering Samsung Frame Remote Pairing Mode</h4>
<p><img alt="Samsung Frame TV Remote Pairing" class="hs-image-align-right" style="width: 300px; height: auto;" src="https://f.hubspotusercontent30.net/hubfs/2302681/image-png-Jan-25-2021-11-40-17-78-PM.png" width="300">First press the "Home" Button to put the TV into TV mode if it's in art mode and if you have a <a href="http://decotvframes.com" target="_blank" rel="noopener">Deco TV Frame</a> on the TV as shown in the video, you'll want to remove the Deco frame or at least release the lower latches and hold the remote near the bottom of the TV near the TV's motion sensor.&nbsp;</p>
<p>Press down the Back and Play Buttons simultaneously for 4-7 seconds to put the Samsung Frame TV into pairing mode (also use the same procedure to put Samsung Frame TV remote into unpairing mode).</p>
<p>&nbsp;</p>
<h4>Step 2 - Samsung Frame Remote Pairing Process</h4>
<p>The TV will enter pairing mode as shown.&nbsp;</p>
<p><img alt="Samsung The Frame TV Remote Pairing Troubleshooting" class="hs-image-align-center" style="width: 600px; height: auto;" src="https://f.hubspotusercontent30.net/hubfs/2302681/image-png-Jan-25-2021-11-46-23-24-PM.png" width="600"></p>
<h4>Step 3 - Samsung Frame Remote Successfully paired</h4>
<p>Congrats! Your Samsung Frame TV is paired. Enjoy your favorite programming.&nbsp;</p>
<p><img class="hs-image-align-none" style="height: auto;" src="https://f.hubspotusercontent30.net/hubfs/2302681/image-png-Jan-25-2021-11-51-39-03-PM.png"></p>
<p>&nbsp;</p>
<h3>Switching Remote from IR to Bluetooth Mode</h3>
<p><a href="https://help.framemytv.com/using-a-samsung-smart-remote-with-a-deco-tv-frame" rel="noopener"><img alt="Samsung Frame TV remote bluetooth mode" class="hs-image-align-none" style="height: auto;" src="https://2302681.fs1.hubspotusercontent-na1.net/hubfs/2302681/image-png-Aug-04-2023-01-13-09-3185-PM.png" loading="lazy"></a></p>
<p>If the previous solutions didn't do the trick, you may want to take a look at our tutorial on transitioning your remote to <a href="https://help.framemytv.com/using-a-samsung-smart-remote-with-a-deco-tv-frame" target="_blank" rel="noopener">Bluetooth Mode</a> instead.</p>
<h3>Need Additional Help?</h3>
<p><img alt="samsung support-03_square" class="hs-image-align-right" style="width: 688px; height: auto;" src="https://2302681.fs1.hubspotusercontent-na1.net/hubfs/2302681/samsung%20support-03_square.jpg" width="688">If neither of these two approaches work, you'll want to contact Samsung's Customer Care team to see if they can further assist you with adding art to your TV. You can reach <a href="https://www.samsung.com/us/support/?chat=auto" target="_blank" rel="noopener">Samsung Tech Support via Chat</a> or call 800-SAMSUNG</p>
<p>If you have a Deco TV Frame, please reach out to our Customer Service team. Please have your order number ready when contacting us so we can look up the details of your frame to best assist.&nbsp;</p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<div class="hs-callout-type-tip" data-hs-callout-type="tip">
<h3>Looking to Purchase a Samsung Frame TV?</h3>
<p>S<a href="http://decotvframes.com/tv" rel="noopener"><img alt="Samsung Frame TV coupon best price low price" class="hs-image-align-right" style="width: 300px; height: auto;" src="https://f.hubspotusercontent30.net/hubfs/2302681/Deals_On_Samsung_Frame-jpg.jpeg" width="300"></a>hop small with small businesses and get the best deals on Samsung Frame TVs. Not sure if we're the best deal? Compare us to the prices on Amazon and get the best deal.&nbsp;</p>
<p><a href="http://decotvframes.com/tv" rel="noopener">See Our Prices on Samsung The Frame&nbsp;</a></p>
<p><a href="https://amzn.to/3ViWYZg" target="_blank" rel="nofollow noopener">Compare Us to Amazon's Prices</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
</div>
<h3>Tutorials on Samsung The Frame</h3>
<p><a href="https://www.youtube.com/channel/UC8Q4LDanKIt9i8vsJxzEkhQ" rel="noopener"><img alt="YouTube deco tv frames Samsung The Frame" class="hs-image-align-right" style="width: 586px; height: auto;" src="https://f.hubspotusercontent30.net/hubfs/2302681/youtube.jpg" width="586"></a>We frequently release videos about Samsung The Frame TVs to address common questions and assist you in maximizing your TV experience. Be sure to <a href="https://www.youtube.com/channel/UC8Q4LDanKIt9i8vsJxzEkhQ" rel="noopener">subscribe to our channel</a> to learn more.&nbsp;</p>
<p>&nbsp;</p>
<h3>Premium Frame Options</h3>
<p>Explore our <a href="https://decotvframes.com/collections/samsung-tv-frames" rel="noopener">30 Premium Frame styles</a> exclusively designed for Samsung Frame TVs.&nbsp; You can also follow us on Instagram <a href="https://www.instagram.com/decotvframes/" rel="noopener">@DecoTVFrames</a> for more great tips and tricks on how to get the most of your Samsung Frame TV.</p>
<p>&nbsp;</p>
<div class="hs-embed-wrapper hs-fullwidth-embed" style="position: relative; overflow: hidden; width: 100%; height: auto; padding: 0px; min-width: 256px; display: block; margin: auto;" data-service="youtube" data-responsive="true"><div class="hs-embed-content-wrapper"><div style="position: relative; overflow: hidden; max-width: 100%; padding-bottom: 56.5%; margin: 0px;"><iframe width="200" height="113" src="https://www.youtube.com/embed/gaydvD-mRr4?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe></div></div></div>
<p>&nbsp;</p>
<h3>Deco TV Frames for Samsung The Frame</h3>
<p><a href="https://www.instagram.com/decotvframes/" rel="noopener"><img alt="Number of followers banner_800" class="hs-image-align-right" height="200" style="width: 300px; height: auto;" src="https://2302681.fs1.hubspotusercontent-na1.net/hubfs/2302681/Number%20of%20followers%20banner_800.jpg" width="300" loading="lazy"></a>Did you know you can elevate your Samsung Frame TV to be a part of your decor with our Deco TV Frames ? &nbsp;Check us out on Instagram for all the best ways to complete your space.&nbsp;</p>
<p>Visit <a href="https://www.instagram.com/decotvframes/" rel="noopener">@decotvframes on Instagram</a></p>
<p>&nbsp;</p>
<p><a href="https://decotvframes.com/pages/samsung-frame-tv-gallery" rel="noopener"><img alt="Frames for Samsung The Frame" class="hs-image-align-none" height="1204" style="width: 688px; height: auto;" src="https://f.hubspotusercontent30.net/hubfs/2302681/Deco_Collage.jpg" width="688">xx</a></p>

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Pairing Samsung Frame TV Remote

⚠️ If you have one of our Deco TV Frames on your TV un-latch the bottom of the frame and hold the remote near where the sensor is on the TV for the pairing process to work. ⚠️ 

Pairing the remote is very easy, but we strongly suggest doing a full reset of the remote before you re-pair it to the TV. Below shows how to reset the remote before you re-pair it. 

After resetting the remote as described above, you can pair it with your TV. First, if the TV is in Art mode, press the "Home" button to switch to TV mode. Then, press and hold the Back and Play buttons simultaneously for 4-7 seconds to enter Bluetooth pairing mode on the Samsung Frame TV.

Premium Frame Options

Samsung Frame TV Remote TroubleshootingUpdated 6 months ago

Pairing Samsung Frame TV Remote

⚠️ If you have one of our Deco TV Frames on your TV un-latch the bottom of the frame and hold the remote near where the sensor is on the TV for the pairing process to work. ⚠️

Pairing the remote is very easy, but we strongly suggest doing a full reset of the remote before you re-pair it to the TV. Below shows how to reset the remote before you re-pair it.

After resetting the remote as described above, you can pair it with your TV. First, if the TV is in Art mode, press the "Home" button to switch to TV mode. Then, press and hold the Back and Play buttons simultaneously for 4-7 seconds to enter Bluetooth pairing mode on the Samsung Frame TV.

Premium Frame Options