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Samsung Customer Service NumberUpdated 6 months ago

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Samsung Contact Information

  • Call: 800-SAMSUNG  /  800-726-7864
    • To reach the Televisions department, press # to skip the voice recognition attendant. Then, press 2 for the Televisions department, and finally press 1 for Televisions support.
  • Online Chat: https://www.samsung.com/us/support/contact/

Samsung YouTube Page

On the Samsung US YouTube Page, you will discover a wide range of informative videos and useful tips and tricks. You can easily access these valuable resources by utilizing the search box on the Samsung page.

For TV's Purchased Through Frame My TV or Deco TV Frames

If you receive a TV with visible damage to the packaging or the TV itself, please contact us directly. If you purchased your TV from Samsung, call 800-SAMSUNG and have your order number handy. Should your TV be damaged, we can help you file a claim with Samsung. However, it's important to review Samsung's specific claim requirements before starting the process. You can find the requirements here.

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